gee99 Terms and Conditions

1 Definitions and Introduction

These terms and conditions ("Terms") form a legal agreement between the gee99 platform and all its users ("players" or "members"). The words "gee99", "platform", "we" or "our" used in this document refer to the entity operating gee99.

"Services" refers to all online gaming activities provided through gee99, including slots, live casino, cricket betting, fishing games and other gaming products. "Account" refers to a player's own registered gaming profile.

2 Eligibility and Registration

2.1 Age Requirement

To register on the gee99 platform and play any game, you must be at least 21 years of age. This platform is only for those aged 21 and above. Minors are strictly prohibited from accessing this platform.

2.2 One Account Policy

Each person may create only one account. Attempting to create multiple accounts will result in all associated accounts being permanently closed and funds may be forfeited.

2.3 Providing Accurate Information

All information provided at the time of registration must be completely truthful, accurate and up to date. Providing false or misleading information will result in account cancellation.

• Provide your full name and date of birth correctly.
• Use an active mobile number and email address.
• Keep the required documents ready for identity verification.

3 Account Management

3.1 Password and Security

It is your responsibility to keep your account password confidential. Use a strong password and do not share it with anyone. If you suspect unauthorised access, notify our support team immediately.

3.2 Account Verification

gee99 reserves the right to request identity verification (KYC) at any time. Withdrawals may be held until verification is complete. We reserve the right to close an account if a customer does not cooperate.

3.3 Inactive Accounts

An account will be considered inactive if there are no transactions for 12 months or more. Administrative fees may apply to inactive accounts.

4 Deposits and Withdrawals

4.1 Payment Methods

gee99 currently supports the following payment methods: bKash, Nagad, Rocket and Upay. Deposits from third-party accounts are not accepted — deposits and withdrawals must be made through the same personal account.

4.2 Deposit Limits

The minimum deposit amount is ৳300 for each method. The maximum deposit limit may vary depending on the method and account level.

4.3 Withdrawal Limits and Timeframes

The minimum withdrawal amount is ৳800. Approved withdrawals are generally processed within 5 to 30 minutes. Some withdrawals may take additional time if KYC verification or a security review is required.

• Bonus wagering requirements must be met before making a withdrawal.
• Deposited funds must be wagered at least once.
• A withdrawal request cannot be cancelled while it is being processed.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, it must be activated at the time of the first deposit.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus, and a total of ৳30,000 must be wagered before withdrawal.

• There is a set time limit for completing wagering requirements.
• Some games may count at a different rate toward wagering requirements.
• Withdrawals cannot be made while a bonus is active.
• More than one bonus from the same household, address or device is not permitted.

5.3 VIP Cashback Program

gee99's VIP program has four levels: Bronze, Silver, Gold and Platinum. Bronze members receive up to 0.3% weekly cashback; Silver up to 0.6%; Gold up to 0.9%; and Platinum up to 1.2% weekly cashback. It is possible to advance to higher levels through regular and active play.

5.4 Other Promotions

Special promotions, cashback offers and reload bonuses may be provided from time to time. Each promotion has its own terms and conditions, which will be detailed on the promotions page.

6 Gaming Rules

6.1 Fair Play Policy

All games on gee99 use Random Number Generator (RNG) technology, which ensures fair and unbiased results. gee99 follows a fair play policy and no artificial interference is made in game outcomes.

6.2 Bet Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Maximum bet limits will apply while a bonus is active.

6.3 Technical Issues

If a round is left incomplete due to a technical error or disconnection, gee99 reserves the right to void that transaction and return the bet. gee99 reserves the right to verify cases of unusually high winnings.

7 Prohibited Activities

The following activities are strictly prohibited and will result in account cancellation:

• Abusing bonuses or attempting to circumvent bonus terms.
• Creating or operating multiple accounts.
• Money laundering or using illegal funds.
• Attempting to manipulate game outcomes or exploiting software errors.
• Attempting to access another player's account.
• Fraudulent behaviour toward gee99 staff.
• Playing using automated bots or software.

8 Responsible Gaming

gee99 is deeply committed to responsible gaming. We believe gaming is a form of entertainment — it is never a solution to financial problems.

8.1 Self-Control Tools

• Setting deposit limits: Set your own daily, weekly and monthly deposit limits.
• Self-exclusion: You can voluntarily close your account for a specific period of time.
• Reality check: Set session time limits.

8.2 Support

If you feel that gaming addiction is causing problems in your daily life, please contact our 24/7 live chat support. Visit our Responsible Gaming page to learn more.

9 Privacy and Security

gee99 gives the highest importance to protecting your personal information. Our platform uses SSL encryption technology to keep all transactions and data secure.

• Your personal information is not sold to third parties.
• Payment information is stored on encrypted servers.
• Information may be shared with authorities in cases of legal obligation.

Visit our Privacy Policy page to learn more about our privacy policy.

10 Limitation of Liability

gee99 bears no liability in the following circumstances:

• If a game is left incomplete due to your internet connection being lost.
• If the service is disrupted due to a technical error by a third party.
• In force majeure situations (natural disasters, war, government directives) and similar events.
• For losses resulting from you sharing your own account information.

gee99 reserves the right to temporarily take the platform offline for service improvement, maintenance or security reasons.

11 Account Suspension and Cancellation

11.1 Suspension by gee99

gee99 reserves the right to suspend or permanently cancel any account for the following reasons:

• Violation of any clause of these terms.
• Fraudulent activities or suspicious transactions.
• Failure to cooperate with the KYC verification process.
• Instructions from a court or regulatory authority.

11.2 Closing Your Account Yourself

You may voluntarily close your account at any time by contacting our support team. Please withdraw all valid funds before closing your account.

12 Changes to Terms

gee99 reserves the right to change, amend or update these terms and conditions at any time. Players will be notified of important changes. Continued use of the platform after changes are made will be considered acceptance of the new terms.

13 Contact & Complaints

If you have any questions, objections, or complaints regarding these terms and conditions, please contact our support team:

• 24/7 Live Chat: Use the platform's live chat for instant support in Bengali.
• Email: [email protected]

After a complaint is submitted, our team will get in touch with you as soon as possible. Complex matters may require additional time for review.