For ages 21 and above only

Responsible Gaming at gee99

gee99 believes that enjoyable gaming is truly enjoyable only when played within limits. Our tools and guidelines are here to help you stay in control at all times.

gee99 is committed to creating a safe, trusted and enjoyable online gaming environment for players in Bangladesh. At gee99, responsible gaming is not an obligation — it is part of our core values. We want every player to play within their means and budget, and to keep gaming as a form of entertainment — never a source of financial stress or emotional hardship.

Online gaming is a recreational activity. However, if anyone feels that gaming is affecting their daily life, family or financial stability, it is important to seek help. gee99 is always by your side — through 24/7 live chat support and a range of self-management tools.

Please note: gee99 is for players aged 21 and above only. Opening an account or participating in gaming by anyone underage is strictly prohibited.

Our Protection Tools

Your Control Is in Your Hands

Set Deposit Limits

You can set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a waiting period, but lowering it takes effect right away.

Session Time-Out

Use the time-out feature to stop playing for extended periods in one go. Take a temporary break from the platform for anywhere from 24 hours up to 6 weeks. During a time-out, logging in and placing bets will be completely disabled.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. You can select from various durations ranging from 6 months to a permanent closure. During this period, no promotional communications will be sent to you either.

Gaming History Review

You can view how much time and money you have spent on your account at any time. Understanding your own playing patterns is the first step toward responsible gaming.

Minor Protection

gee99 is for individuals aged 21 and above only. Age is verified during account registration. If you want to prevent minors from gaining access, use parental control software on your device.

24/7 Support Team

Our Bengali-speaking support team is always ready to help with any issue. Connect via live chat or send an email to [email protected] — you will receive prompt and compassionate assistance.

21+

Age Requirement — For Adults Only

The minimum age to open an account and play at gee99 is 21 years. A national identity card or valid government-issued ID may be required as proof of age. Please pay close attention to ensuring that no underage member of your household can access your account. Always keep your login details secure.

Step-by-Step Guide

Set Your Limits Easily

01

Log In to Your Account

Log in to your gee99 account and go to the "Account Settings" section.

02

Select the "Responsible Gaming" Tab

Find the "Responsible Gaming" tab within Settings and click on it.

03

Choose the Limit You Want

Select whichever you need — deposit limit, time-out or self-exclusion.

04

Confirm and Save

Save the change. Lowering a limit takes effect instantly.

If you run into trouble at any step, our 24/7 live chat team can assist you directly. You do not need to give any reason to set a limit — we always respect your decision.

Warning Signs

Signs of Problematic Gaming

If you notice any of the following signs in yourself or someone close to you, seek help promptly:

  • Spending more than your budget on bets and skipping essential household expenses
  • Placing more bets to recover money already lost ("chasing losses")
  • Lying to or hiding your gaming activity from family or friends
  • Continuing to game while neglecting work, studies or family responsibilities
  • Repeatedly trying to stop gaming but failing to do so
  • Feeling anxious, moody or uncomfortable when unable to game
  • Continuing to game by taking on debt or drawing on savings

If you notice one or more of the above signs in yourself, contact us via live chat or send an email to [email protected]. We will not judge you — we will only help.

Our Principles

Core Principles of Responsible Gaming

Play for entertainment, not for income. Never think of gaming as a source of income or a way to solve financial problems. The outcome of every game is entirely random and not predetermined.

Set an affordable budget. Before each session, set a budget for yourself that you can afford to lose without it affecting your daily life. Do not exceed that limit. The minimum deposit at gee99 is ৳300, giving you the flexibility to play within a modest budget.

Take breaks. Do not play for long stretches without stopping. Taking regular breaks keeps your decision-making ability intact. Our session time-out feature can do this for you automatically.

Keep a clear head. Never game when you are angry, depressed or under the influence of alcohol. Emotionally driven decisions often lead to harm.

Let your family know. Talk openly with those close to you about your gaming habits. Transparency helps prevent problems.

FAQ

Questions and Answers on Responsible Gaming

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a review period — this prevents decisions made in the heat of the moment. If you have trouble changing your settings, contact us via live chat.

After a fixed-term self-exclusion (such as 6 months) ends, your account may be reactivated if you request it yourself. However, a permanent self-exclusion cannot be reversed and the account will not be reopened. This is a carefully considered decision — we always respect it.

Yes, your account balance remains fully secure during a time-out or self-exclusion. Any active bonuses that expire during this period may be cancelled automatically — no other changes will occur.

gee99 verifies age at the time of account registration. To strengthen protection within your household, use parental control software on your device and never share your login details with anyone. If you suspect a minor has gained access, notify our support team immediately.

Contact us directly via our 24/7 Bengali-language live chat or send an email to [email protected]. Our team will help you take the right steps with complete confidentiality. Remember, asking for help is the most courageous step you can take.

The minimum deposit at gee99 is ৳300 (for all methods) and the minimum withdrawal is ৳800. Starting with smaller amounts is a good way to manage your budget responsibly. Fast transactions are available via bKash, Nagad, Rocket and Upay.

Play Safe, Play Happy

Our goal is for your gaming experience at gee99 to always be safe and enjoyable. Browse our games or check the FAQ for any questions.

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